Need a different number? Take a look at our MECU Visa Cardholder Reference Guide.
How do identity thieves operate?
How to protect yourself against fraud.
Research common threats to help yourself stay alert to potential threats.
Change your password frequently and use a combination of upper and lower case letters and numbers.
Regularly check on your accounts and confirm any charges that have been made.
Report fraud as soon as it happens.
- MECU SMS Fraud Alerts are free and will come from 494-47. Please save this number in your contacts with a name you will recognize for future alerts.
- We recommend "MECU Fraud Alerts." The fraud alert messages sent from this number will also be labeled with MECU's name.
- A "Yes" response confirms the purchase(s) and no further action is required.
- A "No" response denies the purchase(s). Your card will be blocked until you call Fraud Detection.
Cybercriminals are targeting victims by sending text messages with what appear to be credit union fraud alerts asking if the customer initiated an instant money transfer using digital payment applications (apps). Once the victim responds to the alert, the cybercriminal then calls from a number which appears to match the financial institution's legitimate 1-800 support number. Under the pretext of reversing the fake money transfer, victims are swindled into sending payment to bank accounts under the control of the cyber actors. The payment amount and financial institution name changes from victim to victim. If the customer replies "No," a follow-up message is sent.
The scam shown is a SMS message made to imitate MECU Credit Union. Please, remain vigilant and do not fall victim to cybercriminals.
Recovering your identity after it's been stolen can be an overwhelming process, but we're here for you. Your first step is to call us at 866-820-2958. Here you will begin the process of reporting and developing a recovering plan.