Phone Banking

Banking available wherever, whenever.

Have a banking need? Give Mia a try!

It's a 24/7 service for your life-never-slows-down schedule

Call 833-752-8313 for 24-hour Telephone Teller service.

A PIN means only you can access your accounts

The perfect compliment to Online and Mobile Banking

What's that number again? It's 833-752-8313.

Always available, MECU Credit Union's automated phone service can help you take care of many of your financial tasks, if you don’t have time to stop at a Baltimore, MD branch location.

It's easy to get started with Telephone Teller. Just ask a MECU associate to help you sign up, or call 410-752-8313 to get your PIN. You can also gain quick access to our useful online guide that will help you make the best use of our automated service.

  • Information on your checking, saving and CD accounts
  • Mortgage and other loan information
  • Credit card balances and transactions
  • Transfer funds and make withdrawals
  • Track down recent activity on your accounts
  • Search for a particular check
  • Stop payment on checks

Introducing MECU's new intelligent assistant!

When you call MECU, Mia will listen to your request and direct you to the appropriate department or MECU representative. You can get information about products and services, hours and locations, and complete other banking needs.

Like all MECU employees, Mia is friendly, knowledgeable, and dedicated to serving our members. Mia is ready to assist, answer questions, and get you on your way.

  • Shorter on-hold times
  • Personalized experience during every interaction
  • Interactive voice prompts get you where you need to go quickly

How does this work?

Your Goal
Just Say
Reach Telephone Teller "Phone Banking" or Press #
Account Access Issue: Log In "Log in is not working."
Account Information: Account Number "Can you help me find my account number?"
Balance Request "Show me my balance."
P2P Transfers, Bill Pay, and Money Transfers "Send $100" or "How do I transfer?"
Security or Fraud Concern "Report fraud."
Statement or Due Date Question: Payment "When do I have to pay my credit card bill?"
Update Credentials: Password "How do I update my password?"
Become a Member
Join MECU's Community of Members

Get access to better interest rates, free financial education, discounts on insurance and more.

Have additional questions?